Unable to read barcode - Check ReaderConfig

Created by Datapel Integration, Modified on Fri, 6 Jun at 4:16 PM by Datapel Integration

Description


A particular scanner device cannot read barcode. Tested with other scanner able to read the barcode.

Detail Steps


Check the scanner (android) "ReaderConfig" is set to KeyEvent.
ReaderConfig > Data Output > KeyEvent

Note:
- Usually happens for new scanner device
- Sometimes, after android OS update, the KeyEvent setting changed automatically, causing the issue




Related Information


None

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article