Description
This article explains how to troubleshoot issue when scanning Order unable/failed to open Quick Despatch screen.
Detail Steps
Ensure Scanning Mode is ON (Ctrl Shift B)
Option 1:
Check WMS > Tools > Preferences > Barcodes tab.
"Use Special barcode Terminator as (F12)".
Untick this option to allow scanning to be done from RDP session.
Option 2:
Use shortcut "Ctrl + 6" and manually type in Quick
Related Information
F12 Setup For Barcode Scanners
F12 Rules Refreshing Scanners - ADF Rules: F12 for Motorola LS4278
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