Connection to Datapel has been terminated

Description

This document explains how to check and fix errors when a scanner connects and then terminates.

Detail Steps

1. Check the KTS log folder.
   

   
   

   

   
   

2. Check for any errors during login process - ip is banned.
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3. Note internal IP BAN.

   To clear - goto IP-BAN folder and remove IP Address file.

   
   

   

   
   

4. Check the KTS.INI file.

   
   

   

   
   

5. Consider IP = 0 or increase the connection count to reduce the chance of IP BANS. Default is 10 - here it was increased to 100.

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